How Your Pets Health Affects Happy Dog
Much in the same way you would keep yourself home from work, or your child home from school, if he/she was showing the following symptoms, please use the same discretion when regarding your dog(s).
- vomiting
- diarrhea
- excessive mucus from the eyes and nose
- coughing and/or sneezing
- any sudden or serious changes in behavior (lethargy, appetite, signs of pain, etc.)
- parasites of any kind
A lot of people are surprised to find out that canine illnesses (much like human illnesses) are highly communicable through regular close quarter contact such as playing or riding in the car together. So in the interest of keeping everyones pets as healthy and happy as possible, we would appreciate you letting us know as soon as possible if you notice any of those symptoms.
Any signs of limping, lameness or any type of motor coordination issues should immediately be brought to our attention so we can address the correct course of action.
24 Hour Cancellation Policy
We are aware that life can get hectic and no one has 100% control over the events of their day, however, we ask that you give us at least 24 hours notice for cancellation of any previously scheduled service. Unfortunately, in the event of last minute cancellations you will be charged 50% of the scheduled service. This is partly due to a limited capacity to overnights and playgroups and time constraints. Our playgroups, overnights and walks are scheduled in a way to provide optimal customer service to avoid untimely pick up/drop off, shortened walks and/or overbooking.
I am aware a lot of these policies are new, as in the past it was pretty free form, so here is a link to Happy Dog's policies page: Happy Dog Policies At your convenience, please take a moment to look them over, because no one likes surprises. Unless it's a birthday party. :)
As always any questions, comment or concerns can be directed to me via telephone or email:
(617) 448 2310
joy@happydogonline.com
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